AI mental health chatbots feel empathetic, but safety evidence still lags, review finds
A new scoping review concludes that AI-powered mental health chatbots are often experienced by users as accessible, personal, and empathetic, suggesting promise for scalable support. However, the review stresses that key questions remain about long‑term safety, sustained engagement, and real‑world clinical value, with limited data on adverse events and insufficient evidence to support routine clinical deployment.
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