For most mental health conditions, AI remains a liability, research finds
Researchers at Northeastern University found that popular AI chatbots such as ChatGPT, Claude, and Gemini frequently provide unsafe guidance on sensitive mental health issues, from substance use and eating disorders to postpartum depression. The study reports failure rates of around 81% for these systems when responding to complex mental health questions, underscoring that current general‑purpose AI tools are not yet clinically reliable for broad mental health care.
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